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How to resolve Optergy Login Error

To resolve an offline or disconnected error when logging into Optergy, follow the below steps to resolve the Optergy server connection errors.

Steps to Resolve Optergy Server Connection Error

  1. Log in to the remote access portal, select Optergy, and check if you are able to log in or if you receive the connection error.

  1. Go to your connections and click Modify Connection.
  2. Enable the toggle for Apply default rules and save the connection.
  3. Try logging in again with your current credentials.